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Contact us

In store

Douglas

Monday - Saturday: 9:00am - 5:30pm
(excluding Wednesdays)
Wednesday: 9:30am - 5:30pm
Sunday: 12:00pm - 5:00pm

Port Erin 

Monday -Friday: 10:00am - 6:30pm
Saturday: 9:00am – 5:00pm
Sunday: Closed

Ramsey

Monday - Friday: 9:00am – 5:30pm
Saturday: 9:00am - 5:00pm
Sunday: Closed

 

Electronically

Click here to log/track a fault

Click here to log/track a complaint

Click here for general enquiries

Click here for media enquiries

Click here for career enquiries

Click here for other key contacts

By phone

All enquiries including lost or stolen phones

Monday to Thursday: 8am – 9pm

Friday: 8.30am - 9pm

Saturday: 9am – 7pm

Call our contact centre on: 07624 247 247

(Calls are free when calling from a mobile on the Sure network, calls are chargeable when called from a landline. If called from a mobile not on the Sure network standard charges apply.)

 

Sunday and Out of Hours only

Fault reporting: 151 from a Sure mobile or 07624 247 247 from a landline

Lost or stolen phones only: 01481 757 779

 

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Postal address

  • 33-37 Athol Street,
    Douglas,
    Isle of Man,
    IM1 1LB
  • Atlantic House,
    4-8 Circular Road,
    Douglas,
    Isle of Man,
    IM1 1AG
  • 35 Strand Street, Douglas,
    Isle of Man,
    IM1 2EF
  • 4 Orchard Walk, Port Erin,
    Isle of Man,
    IM9 6AL
  • 10 Parliament Street, Ramsey,
    Isle of Man,
    IM8 1AW
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