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Contact us

In store

Douglas

Mon - Sat: 09:00 - 17:30
(excluding Wednesdays)
Wed: 09:30 - 17:30
Sun: 12:00 - 17:00

Port Erin 

Mon -Fri: 10:00- 16:30
Sat: 09:00 - 17:00
Sun: Closed

Ramsey

Mon - Fri: 09:00 – 17:30
Sat: 09:00 - 17:00
Sun: Closed

 

Electronically

Click here to log/track a fault

Click here to log/track a complaint

Click here for general enquiries

Click here for media enquiries

Click here for career enquiries

Click here for other key contacts

By phone

All enquiries including lost or stolen phones

Monday to Thursday: 08:00 – 21:00

Friday: 08:30 - 21:00

Saturday: 09:00 – 19:00

Call our contact centre on: 07624 247 247 or +44 1481 700 700 if calling from outside of Isle of Man

(Calls are free when calling from a mobile on the Sure network, calls are chargeable when called from a landline. If called from a mobile not on the Sure network standard charges apply.)

 

Sunday and Out of Hours only

Fault reporting: 151 from a Sure mobile or 07624 247 247 from a landline

Lost or stolen phones only: 01481 757 779

 

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Postal address

  • 33-37 Athol Street,
    Douglas,
    Isle of Man,
    IM1 1LB
  • Atlantic House,
    4-8 Circular Road,
    Douglas,
    Isle of Man,
    IM1 1AG
  • 35 Strand Street, Douglas,
    Isle of Man,
    IM1 2EF
  • 4 Orchard Walk, Port Erin,
    Isle of Man,
    IM9 6AL
  • 10 Parliament Street, Ramsey,
    Isle of Man,
    IM8 1AW
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