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Terms and Conditions

Sure’s General Terms and conditions apply to all its products and services. Service Specific Terms and Conditions will also apply depending on the Sure service or product you are receiving from us.

General Terms and Conditions

Sure Isle of Man General Terms and Conditions

Service Specific Terms and Conditions

Business Services and Business Continuity

Ethernet Connect 

Private Circuit

Sure Business Phone

Customer Services

General Version Sure IOM

Internet and Web Services

Internet IP Feed

Mobile Access Point ‘FEMTO’

Sure Data Pro

Sure High Speed Internet Services

Sure Email Terms and Conditions 

Managed Services

Sure Managed Networks - Essential Level Support Service

Mobile and Messaging

BlackBerry Enterprise

BlackBerry Internet Solution

BlackBerry PAYG


International call boosters

Mobile Pay As You Go

Smart Tariff HSDPA

Sure Mobile Broadband

Sure Mobile Repair Service terms and conditions V4 Feb 2017 

Sure Pay Monthly Mobile

Sure Safety Prepay

Sure Pay As You Go Classic 

Sure Safety Standard and Emergency

UK Data Roaming Booster

9 Month Half Price Offer



Consumer Code of Practise

Pay Monthly Fair Use Policy v2 - January 2017 

Broadband Fair Use Policy v1 - January 2017 

H&S Policy

Privacy Policy

Sale and Purchase

Click and collect

Sure Promotions

General social media competitions

Double Credit Day

Free To Receive Calls Europe-PAYG

Free to receive calls in Europe and Worldwide Booster

Mobile Sure Friends Promotion

PAYG Top Up Rewards - July 2016

Telephony Services

Conference Calls on Demand

Conference Calls Pre Booked

Sure Home Phone Terms and Conditions (applicable to orders dated 12th August 2015 or earlier)

Sure Home Phone Terms and Conditions (applicable to orders dated 13th August 2015 or after)



TT Subaru Course Car Lap Competition May 2016