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News

Sure Works with CICRA to Ensure Customer Value

31 Jan 2018

Alistair Beak, CMO of Sure, said:

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Sure’s Santa Line rings in the festive season

13 Dec 2017

Sure has set up a direct line to Santa Claus for customers in Jersey to listen to an exclusive series of stories this festive season.

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Former national ice dancing champion to open Ice Skate Jersey

06 Dec 2017

The ice rink at Fort Regent will be officially opened on Thursday 7 December by former national ice dancing champion, and new island resident, Charlotte Clements Bisson.

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Sure invests in state-of-the-art technology platform

07 Dec 2017

Sure is making a multi-million pound investment in an innovative technology platform that will transform the operations of its local business.

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"No data bill shock promise” is an early Christmas present from Sure

20 Nov 2017

Sure has changed its mobile contracts to further reduce the possibility of customers receiving unwanted bills and incurring ‘bill shock’ due to data charges.

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Open letter from Sure to JT

06 Nov 2017

On 6th November 2017 Sure penned an open letter to JT to dispute its baseless claims following CICRA's Report on 4G Mobile Coverage. You can read a copy of this letter here.

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Sure pick up second accolade in a week at CIPD Awards

06 Nov 2017

Having been named the fastest network in the Channel Islands by CICRA last week, Sure took home the Outstanding Employee Engagement Award at this year’s CIPD Jersey Branch Awards which were held on Saturday night at The Royal Yacht Hotel.

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Sure has fastest mobile network in the Channel Islands verified by CICRA

01 Nov 2017

Sure’s mobile network is officially the fastest in the Channel Islands following the release of the Channel Islands Competition and Regulatory Authorities’ (CICRA) independent research, conducted by industry specialist Regulaid.

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Sure response on mobile pay monthly terms of contract

20 Oct 2017

In response to UK-wide press coverage highlighting that some UK operators continue to charge for handsets after the end of the contract term, Alistair Beak, chief marketing officer at Sure, said:

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Excellent customer service recognised at The Sure Jersey Customer Service Awards

06 Oct 2017

A celebration of excellent customer service took place at the Radisson Blu Waterfront Hotel last night for The Sure Customer Service Awards 2017.

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