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Contact us

In store

King Street

Mon to Sat: 09:00-17:30 (excluding Wed)
Wed: 09:30-17:30
Sun: Closed

Closed all Bank Holidays



Click here to log/track a fault

Click here to log/track a complaint

Click here for general enquiries

Click here for media enquiries

Click here for career enquiries

Click here for other key contacts

By phone

All enquiries including lost or stolen phones

Monday to Thursday: 08:00 – 21:00

Friday: 08:30 - 21:00

Saturday: 09:00 – 19:00

Call our contact centre on: 0808 10 15 247 or +44 1481 700 700 if calling from outside of Jersey

(Calls are free when calling from a mobile on the Sure network, calls are chargeable when called from a landline. If called from a mobile not on the Sure network standard charges apply.)


Sunday and Out of Hours only

Fault reporting: 151 from a Sure mobile or 0808 10 15 247 from a landline

Lost or stolen phones only: 01481 757 779



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Postal address

  • The Powerhouse,
    Queens Road,
    St. Helier,
    JE2 3AP
  • 36 King Street,
    St. Helier,
    JE2 4WF
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JE2 3AP" }, "2_1":{ "Longitude":"49.18455", "Latitude":"-2.10689", "Address1":"36 King Street", "FullAddress":"36 King Street,
St. Helier,
JE2 4WF" } }

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