Terms and Conditions

Sure’s General Terms and conditions apply to all its products and services. Service Specific Terms and Conditions will also apply depending on the Sure service or product you are receiving from us.

General
Internet
Mobile
Mobile Roaming
Offers
Telephony
Enterprise
Archive

Business and Managed Services

Cloud Voice Terms and Conditions - November 2021

Business Discount Terms and Conditions - June 2013

CPE - Maintenance Response Terms and Conditions - June 2013

Customer Premises Equipment Terms and Conditions - June 2013

Disaster Recovery Terms and Conditions - November 2015

Dual Parenting Terms and Conditions - June 2013

Ethernet Connect Terms and Conditions - June 2013

Maintenance Agreement - Repair Terms and Conditions and Service Schedule - June 2013

Managed Networks Essential Level Support Service Terms and Conditions - January 2014

Private Circuits Terms and Conditions - September 2021

Sure Disaster Recovery Centre Terms & Conditions - March 2020

Microsoft Office 365 Terms and conditions - April 2021 

Microsoft End User Terms and Conditions

Security Controls Cloud Services  - Dec 2022

List of Subcontractors - Dec 2022

Internet IP Feeds Terms and Conditions - August 2017

 


Data Centre Services

Data Centre General Terms and Conditions - December 2022

Data Centre Tape Backup Terms and Conditions - June 2013

Data Centre Bandwidth and Network Access Terms and Conditions and SLA - June 2013

DDoS Attack Mitigation Service Terms and Conditions - May 2021

Evault Agent Software End User License Agreement - August 2014

RedHat Enterprise Linux and RedHat Applications - November 2010

Software Terms for Customers Using Software Services Involving Microsoft Software (Previously Foreshore) - November 2013

The Prolexic Terms and Conditions DDoS Protection

Virtual Server Terms and Conditions - June 2013